Elanco Animal Health stands behind Cheristin® for cats (spinetoram). If you are an unsatisfied pet owner, please consult your prescribing veterinarian for appropriate medical advice. The attending veterinarian’s involvement is required to exercise this guarantee, and clinics should call 888-545-5973 to initiate the process.
Elanco product replacement is provided to the clinic for each case that meets the following full criteria:
- Cats must be treated according to label directions
- All pets in the household must be on an approved flea-protection product